Snail Mail:
Paddock Cakes, LLC
1 Bernice Street
San Francisco, CA 94103

Email:
order@paddockcakes.com

Phone:
877-WITH-LUV (877-948-4588)


To Check on the Status of your Order, Change or Cancel Existing Orders, or for Billing or Shipping, email Linda in the kitchen at linda@paddockcakes.com or call 559-583-7174.

To Place New Orders, or for Help Deciding What to Order, call Sharmin toll-free at 877-WITH-LUV (877-948-4588) or email sharmin@paddockcakes.com.

To Find Paddock Cakes at Horse Shows, call our toll-free number or look for Sharmin in the red Paddie Wagon, a retro golf cart filled with cookies. You can buy cookies right from the back of the Paddie Wagon. Sharmin also sells freshly made cookies from our red retro mobile Cookie Diner parked at shows on the West Coast and Canada.

 

Shipping Information
Orders are shipped within 24 hours. Cookie customers in California can expect deliveries within 2 to 3 business days. Outside California, shipments will arrive within 4 to 7 business days. Canadian deliveries take 7 to 10 business days. We use UPS for all deliveries. UPS does not deliver to PO boxes.

Refund, Returns and Cancellation Policies
We stand 100% behind our product. If you're not completely satisfied with your cookies, please return them for a full refund. If you're on a cookie delivery program, you can cancel or modify your order at anytime. To allow our shipping department to process your changes, please give us notice of 7 business days.


877-WITH-LUV

order@paddockcakes.com